Our Services

Data Nertwork

Cosmogenic is principally engaged in the design, installation and support of communications cabling and networking systems. With a primary focus, on you, the customer, we strive to produce a cost-effective approach for large and complex communications networks. We tailor systems to meet your fastpaced and ever-changing requirements and provide you with excellence around every turn. Our approach is to undertake all aspects of a structured cabling implementation from initial design, through project managed installation, testing and validation. All implementations are managed by Cosmogenic’s accredited Engineers. Smart Cabling - Copper infrastructure solutions - independently verified data-communication structured cabling solutions, providing ultimate performance and reliability for today's and tomorrow’s copper infrastructure requirements.

Fibre optics - Conventional cabling solutions - complimenting the deployment of optical solutions deeper into the network delivering a future-proof backbone of single-mode and multi-mode installations. Which is typically used for vertical cabling applications or inter-building links. Fibre optic solutions may also be implemented to overcome specific security concerns.

Smart/intelligent Patch - The intelligent infrastructure management solution - providing full asset management of each and every network device that is connected to a network. Using a combination of web-based software and intelligent hardware, it allows for an unprecedented level of visibility of network assets, how they are connected and where they are physically located. This service brings the physical network layer into a single database that updates itself with every change in physical connection and enable to streamlining documentation and reducing the operational costs of network ownership.

Managed Services

Network Management Cosmogenic Network Management Services maximises uptime of the complex and ever evolving technologies that connect and enable your business. From monitoring of critical systems through to facilitating communication, Cosmogenic enhances network performance, availability and security, allowing you to become more resilient and adaptable, reduce maintenance costs and administrative overheads and securely adopt transformational technologies.

Desktop Management Cosmogenic Desktop Management Services enhances the maintenance and management of all aspects of desktop technology, the endpoint your organisation relies on day-to-day. Our solution encompasses detailed hardware and software lifecycle management through to streamlined security and application delivery with minimum fuss, enhancing both end user and technical productivity by centralising the management function and freeing up your IT team to focus on more strategic objectives.
The Cosmogenic Managed Desktop solution is a mix of remote and onsite support that delivers a stable and high performing desktop environment. Our comprehensive solution frees your organisation from managing this complex and time-consuming environment, improving system security and reliability, and simplifying system maintenance and support.

Server & Storage management Cosmgenic has extensive experience in assisting organisations with procuring and setting up custom servers for many purposes. Cosmogenic is also able to manage your servers day to day running and assist you with policy development relating to your servers.

IT Service

IT Infrastructure Consulting When it comes to choosing a partner for Network Infrastructure needs, your options are endless these days. At Cosmogenic we realize this, which is why we want to explain how we are different from the competition.
Most of our competitors have partnered with one vendor or another for their network infrastructure equipment – HP, Cisco, 3com, Extreme, Juniper, Brocade. What this means to you is that they are going to recommend a solution from their specific vendor’s portfolio.
At Cosmogenic, we believe that no two networks are identical and, therefore, the correct vendor for one network isn’t necessarily the same for another network. Because of this, we do not limit ourselves to one specific vendor; we are able to build customized solutions to meet your unique needs.
Our employees have vast expertise in network design, network monitoring, and protocol analysis. Whether you need a complete network redesign, a bandwidth analysis for a new application, or a solution to monitor your critical infrastructure, we should be your vendor of choice.

Wireless Mobility Cosmogenic offers the most innovative and comprehensive suite of WLAN solutions from different global vendors, addressing a wide variety of customer requirements. Customers can confidently deploy our wireless solutions via a variety of deployment options, software enhancements, scalability features, security capabilities, hardware advances, and wireless integration enhancements. Most businesses have an increasing need to support wireless devices on the network, but how can you make sure it is fast, private, and secure? What is the best location for the access points to ensure good coverage and overlap? At Cosmogenic, we have extensive experience designing wireless networks for small offices with only a few access points to multi-million square foot warehouses and distribution centers with hundreds of access points.

Survey & planning We utilize state of the art technologies to perform wireless site surveys like Fluke’s Airmagnet to guarantee that when your wireless network is installed it will perform as expected.

Servers & Storages An intimate collaboration between procurement, fulfilment and technical delivery services is key to delivering successful desktop and server rollouts. Success is based on building a structured engagement and delivery process that focuses on wider business needs, end user expectations and a defined set of metrics and reports.
Cosmogenic offers a highly flexible modular service. Working collaboratively with our customers we tailor deployment engagement models based on specific client requirements. Execution of deployment models can easily scale from desktop to server allowing customers to supplement their existing resources with our expertise.
Cosmogenic has implemented some of the largest, most complex Servers & Storages. Our success is predicated on our coordination of procurement, fulfillment, delivery and deployment. In particular our customers commend us on our ability to work in close collaboration with their staff so as to minimise the typical business disruption that occurs during a Storage or server refresh. Service level reporting is also key and is delivered across each project.
Cosmogenic Server's & Storage technology vendors of choice are HP, IBM, Dell, Cisco, NetApp, EMC, Citrix, Symantec, Microsoft and VMware.

Network Security Developing a security policy should be at the heart of any business endeavor in the current computer technology area. Protection against viruses and hackers for the benefit of the safety of an enterprise’s data, hardware, software and staff, has now become a number one priority Cosmogenic has many years experience in developing security policies. These are guidelines that lay out the procedures that your staff, as well as other outside company organization’s representatives, should adhere to in order to keep your network secure. They also outline backup strategies and redundancy guidelines, if required
Cosmogenic can also help arrange security audits, help set up, or update an existing security policy, and implement or troubleshoot a redundant firewall, virus filter, or intrusion detection system.

Data Center

Cosmgoenic translates your business needs into strategic requirements to assist you in designing, relocating, constructing or reshaping your data centre. Our data centre services encompass:

Data centre strategy and planning

• Feasibility studies and project cost budgeting
• Availability and risk assessment
• Options and cost analysis (in-house, outsource)
• Site selection
• Business continuity and disaster recovery planning
• Relocation evaluation and planning

• Project management
• Owners representation and superintendency
• Construction management
• Contractor management
• Equipment installation services
• Relocation coordination
• Information technology implementation
• General contracting
• Commissioning

• Functional brief including functional criteria
• Architectural and engineering design services
• Communications and data cabling design services
• Support infrastructure design services
• Network operations centre design services

• Technical support and operations review
• Operations manuals development

Unified Comms

Call & Contact Center Cosmogenic offers professional services to create customised, scalable, secure and highly available Unified Communications solutions. Through innovative applications merging voice, data and video as well as a range of services within the intelligent IP network our solutions include: sophisticated call processing, voice/unified/instant messaging, contact centres, presence engines and blended conferencing options.
Cosmogenic Contact Centre is a feature-rich solution that enables efficient management of customer calls, emails and social media interaction. Cosmogenic provides a fully customised solution to meet your business needs that is founded on the industry-leading Cisco Unified Contact Centre product.
Cosmgoenic’s Contact Centre offering is based upon Cisco’s Unified Contact Centre Express (UCCX). UCCX provides sophisticated call routing and contact management solution ideal for small, midmarket, enterprise branch, or corporate department deployments with up to 400 agents.
The solution offers interactive voice response capabilities, in-queue-messaging, enterprise data displays, historical reporting, presence integration, workforce optimisation (Workforce &Quality; Management) and blended Agent Email features.

Voice & Video Solution With higher demands for improved business productivity and customer experience, today’s business needs have outgrown the capabilities of traditional data and telephony systems. Employees want a richer collaborative engagement with clients, partners and suppliers through an application of their choice with any content (data/voice/video).
Cosmogenic’s Collaboration Architecture provides a very agnostic, flexible solution enabling the connection of multiple parties using different devices from any location with rich content capabilities managed as a single infrastructure.